Q 1: I don’t have any design,can you help on the design?
---We have a professional R&D team to meet any of your requirements, Just tell me your ideas and we will carry out your ideas into the design.
Q 2: How can I get the quotation of the custom products ?
---The exact price is based on your requirement.
-The size of the products(Length,Width,Height,thickness)
-The material
-The quantity
-Packaging way
-If need print or logo
Q 3: How can I get a sample to check your quality?
---After price confirmation, you can request for samples to check our quality. If you just need a blank sample to check the design and paper quality, we will provide the sample for free, you only pay for the express freight.
Q 4: What type of hologram can you make?
---We can make the hologram in hot stamping hologram(with no adhesive) and hologram sticker with adhesive.
Q 5: Can you make the hologram sticker more security?
---Yes,We can make the hologram sticker with more antifake features,such as with unique number, serial number, QR code, scratch off, tamperproof, leave VOID, leave honeycomb, one time use.etc.
Q 6: Can we get some samples before order?
---Yes,similar samples are available and it can be sent to you free charges,but pls help to bear the shipping cost.
Q 7: Which format file do you need?
---AI, PSD, EPS, CDR, PDF, TIFP, JPG, PNG etc. We will check and revise it according to the printing requirements and send back to you for approval before production.
Q 8: How long can I get my products?
---Normally the production time is 5-10 working days after artwork confirmed.
Q 9: What about your terms of payment?
---We accept Paypal,West Union, T/T, and other can be dicussed. As a rule, we ask for a 30% down payment befor production, and the other 70% balance must be paid before shipment.
Q 10: How can we place the order?
---From prepress designing and calibration, label printing, to the final distribution, our service team will guide you throughout the process as below picture.
